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Coffee Shop Assistant Manager - Stewarts Abbey (Titchfield)

Our coffee shop is a haven for garden enthusiasts and casual visitors alike, offering a relaxing atmosphere to enjoy exceptional coffee and homemade food.  We are seeking an enthusiastic and motivated Assistant Manager to lead our team and ensure the highest standards of service and quality.

As Assistant Manager you will support our Coffee Shop Manager in daily operations and play a crucial role in the smooth operation of the Coffee Shop, leading in their absence.  Your passion for excellence and strong communication and leadership skills will ensure that we continue to provide an excellent customer experience.

Responsibilities:

  • Supervise and co-ordinate daily operations of the Coffee Shop.
  • Train, mentor and develop staff to ensure excellent customer service and product knowledge.
  • Maintain high standards of cleanliness, organisation and presentation.
  • Handle customer enquiries and resolve issues promptly in a friendly and professional manner.
  • Monitor inventory levels and place orders as necessary to ensure stock availability.
  • Ensure compliance with health and safety regulations and company policies.
  • Prepare and serve food and beverages, ensuring quality and consistency.
  • Assist in scheduling rotas and managing employee performance.
  • Contribute to the smooth running of events.
  • Support with recruitment.
  • Collaborate with the Coffee Shop Manager to develop and implement promotional strategies to increase sales and customer engagement.

Candidate Requirements:

  • Previous hospitality experience with at least 1 year in a supervisory role preferred.
  • Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers, staff, and suppliers.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Flexibility to adapt to changing priorities and work in a fast-paced environment.
  • Ability to work flexible hours including weekends and holidays.

In return we offer a competitive salary, generous staff discount scheme (following probationary period), free parking, day off for your birthday, uniform and a great working environment.

If you wish to apply, please send a copy of your CV and a covering letter detailing your availability to: HR Department, D Stewart & Son Ltd, 8 Christchurch Business Park, Radar Way, Christchurch BH23 4FL

Or email [email protected]

Please Note:

This is a permanent position working an average of 40 hours per week including alternate weekends.

CVs that do not have an accompanying cover letter will not be considered.