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Backstage/Goods In Supervisor - Stewarts Christchurch

We’re looking for a highly organised, hands-on Backstage/Goods In Supervisor to support the smooth and efficient running of our Christchurch Garden Centre behind the scenes.

Working at the heart of our operations, you’ll lead the goods-in and backstage team, making sure deliveries are handled efficiently, stock is well managed, and everything is in the right place at the right time.

About the Role:

Key responsibilities:

  • Oversee the day-to-day running of the backstage and goods-in operation
  • Lead, motivate, and organise your team to deliver high standards
  • Ensure all deliveries are accurately checked and processed in line with company procedures
  • Maintain excellent stock control, storage, and rotation practices
  • Proactively identify and resolve any operational issues
  • Support stocktakes and maintain accurate inventory records
  • Work collaboratively with all departments to ensure smooth stock flow
  • Uphold high standards of housekeeping, safety, and organisation
  • Keep warehouse and yard areas clean, organised, and compliant
  • Maintain equipment, fixtures, and backstage area to a high standard
  • Communicate stock issues, delivery delays, or operational risks promptly
  • Support seasonal changeovers and high‑volume trading periods
  • Monitor and report Health & Safety and security matters
  • Oversee the customer delivery process

Day to Day:

  • Conduct regular walkthroughs of your department and storage areas
  • Ensure deliveries are handled efficiently and professionally
  • Ensure timely and accurate supply of stock to shop floor
  • Oversee returns to suppliers and stock movement
  • Ensure all equipment checks are completed and recorded
  • Support recruitment and development of your team
  • Assist with rotas, holiday requests, and payroll where required
  • Engage with customers when needed, reflecting our service standards
  • Work closely with retail management team to meet trading demands
  • Step into Duty Manager responsibilities and act as a key holder when required

What We're Looking For:

Someone who has..

  • Previous warehouse or logistics experience, with supervisory responsibility
  • Excellent organisation and communication skills
  • Confidence with IT systems and stock processes
  • A strong background in stock control or goods-in (essential)
  • A good understanding of Health & Safety
  • A hands-on, can-do attitude
  • A Forklift licence (a bonus, but not essential)
  • Availability to work alternate weekends

What It's Like Working at Stewarts:

  • A friendly supportive team
  • A family-run business with strong values and heritage
  • A varied and active role
  • Opportunities to grow and develop

Benefits:

  • Generous staff discount scheme (following probationary period)
  • Free on-site parking and uniform
  • Additional day off to celebrate your birthday!

The Practical Details:

Contract Type: Permanent – Full time (40 hours per week)

Location: Stewarts Christchurch Garden Centre, Lyndhurst Road, Christchurch, Dorset, BH23 4SA

Reports to: Centre Manager

Hours: 8:30am to 5:30pm including alternate weekends

Please Note: This is a physically active role involving regular heavy lifting

Closing Date: Friday 15th May

How to Apply:

If you enjoy a fast-paced environment and aren’t afraid to roll up your sleeves, we’d love to hear from you!

To apply, please send a copy of your CV and a covering letter to:

HR Department, D Stewart & Son Ltd, 8 Christchurch Business Park, Radar Way, Christchurch BH23 4FL

Or e-mail: [email protected]

Please Note: CVs that do not have an accompanying cover letter will not be considered.